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Organizations need to analyze customer feedback and take action to improve customer satisfaction. Process to get ISO Certified.
You can apply for ISO certification in five easy steps; preparation, documentation, implementation, an internal audit, and finally, certification. ISO certification is a great way to help support and grow your business through adhering to global quality standards.
To learn more about the steps, what the certification process is like and how long the certification process takes continue reading. The process for ISO certification can be daunting. However, breaking it down into more straightforward steps will streamline the process for you.
They all have their strengths and weakness, though one it proportionally better than the other two. The three approaches are:. An in-house approach means that your company is going to do the entire certification process by themselves without outside help.
Meaning your company does the research, your company implements the proper changes to policy and structure, and your company does the review work.
It also has the highest probability of retaining certification after it is received because there is already a checks and balances system in place to make sure that standards are being maintained. A hands-on consultant is an ISO certification expert that you hire to come into your company. They are responsible for making sure that your company meets the ISO certification standards. Once the certification is complete, they leave.
This is the fastest of the three proposed approaches. However, it has the lowest success rate, meaning it is less like for the company to retain its certification after the consultant leaves.
This is because the company had no direct involvement with acquiring the certification, so they are more likely to go lax when it comes to maintaining standards and policies they may not fully understand. A hands-off consultant is a combination of an in-house approach with a hands-on consultant. You again hire an ISO certification expert. However, they don't implement any of the changes themselves.
Your company's chosen project leader is responsible for making sure that the standards meet certification requirements. The hands-off consultant is a happy middle ground. While the company's certification project leader doesn't have to learn about all of the ins and outs of the certification process they do have to learn how to maintain the standards, so the company will likely retain their certification after the consultant has finished their job.
Out of these three approaches, I recommend the in-house approach. While it does take the longest time, having the work done within the company by someone who already knows how the company works encourage compliance after the certification process concludes. Should you choose to do the in-house approach, I recommend going to the ISO website to learn more about the standards and ISO certification specific policies. ISO certification is a lot simpler than most expect.
While they used to require additional documentation, the primary paperwork needed for an application now is the same you would submit in any business proposal. Documentation , or writing, can be a terrifying part of the application process.
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